Ferris Research Loves MailMeter Insight Reporting!

The next wave of email management effectiveness is in email reporting.

Lotusphere, Orlando, FL, -- 28 January 2007. Ferris Research released an analysis of email archiving vendors' capabilities to deliver value outside of the generally accepted benefits of legal eDiscovery, investigative searching, compliance with regulatory rules and procedures, and email server storage relief called Email Archiving: Reporting Needs to Be More Interactive.

"Reporting and ad hoc querying with email archiving systems is typically static, cumbersome, and time-consuming. Mailmeter Insight from Waterford Technologies is the only product we found that deliver additional benefits to organizations," states David Ferris, principal analyst.

"Here's an example of a typical email discovery or research problem: You suspect that 'Bob' is leaking intellectual property to a competitor. You want to see all of his messages, all the people he's talked to, subject lines, and dates. You're not even quite sure what to look for and you don't want this on paper. Without a tool like MailMeter Insight, the report produced is huge, it takes hours to complete, and you still have to sort it and follow the conversation threads.

Of course, you may also want to keep track of suspicious attachment types. So you list out all the attachment types and notice that there are several unknown types. Next, you order a list of all .exe's in zip files. Then you wonder what sort of messages these types of attachments are in, and how many are in messages from 'Sue' to 'Bob'. Again without the unique drill-down capability of MailMeter Insight, working all of these angles is likely to take four or five days."

Lead Analyst, Nancy Cox, says "Waterford's MailMeter Insight is far more interactive. You can build hypotheses and explore, and generally launch queries dynamically. Think of it as the difference between 1960s-era batch processing and the type of interactive access we take for granted today."

Brendan Nolan, CEO of Waterford Technologies, responded, "There are over 500 customer installations of MailMeter Insight delivering a wider business benefit to managers who need fast answers to understanding their employees e-mail activity. We are happy to show how fast MailMeter Insight can bring results - go to www.MailMeter.com and download the free MailMeter Insight Evaluator."

About Waterford Technologies
Waterford Technologies is the leading provider of Intelligent Email Archive and Management solutions that allow organizations to visualize email usage, analyze data patterns, and to take appropriate action to improve and enforce policies for immediate results. Waterford Technologies provides a full range of email management and reporting products for archiving, compliance, legal discovery and storage management. For more information, visit www.MailMeter.com.

About Ferris Research
Ferris Research is a San Francisco-based research institute focused on messaging and collaborative technologies. Topics covered include e-mail archiving and compliance, e-mail overload, mobile messaging, virus/spam/phishing control, instant messaging, team workspaces, web conferencing, consumer messaging, and email upgrades and migrations. For more information, visit www.Ferris.com.

Email reporting brings results.